Support
Can't find your answer below? Email chrisgurtlinger@mac.com and we'll get back to you.
How do I play on more than one device?
- One person taps Host a Game and becomes the Game Master.
- Everyone else taps Join a Game, enters a name, and picks the host from the list of nearby games.
- When at least 4 players have joined (up to 12), the host taps Start.
A device can't find or join the game.
Check that Wi-Fi and Bluetooth are on, that the devices are on the same network (not a guest network or VPN), and that Local Network access is turned on for Murder Street in Settings. If it still won't connect, quit the app on every device, start the host first, then have everyone join again.
A player's device dropped out in the middle of a game.
Have them reopen the app, tap Join a Game, and pick the host again. They return as the same player. If someone can't come back, the host can tap Skip turn on the waiting screen to keep the game moving.
Two of us have the same name.
That's fine. The host numbers duplicates, so a second Chris shows up as Chris 2.
How do I restore my purchases?
Open the Shop from the main menu and tap Restore while signed in with the same Apple ID you used to buy the packs. For refunds, contact Apple through reportaproblem.apple.com.
Which devices does it run on?
iPhone and iPad running iOS 16 or later.
How many people can play?
4 to 12 players, either passing one device around or each using their own device.
I found a bug or have an idea.
Please email us. Tell us your device model, your iOS version, and what happened, and we'll look into it.
Contact us
Email chrisgurtlinger@mac.com
Please include your device model, iOS version, and a short description of what went wrong.